Privacy Policy

Last updated: 12/28/2025

1. Introduction

nxroam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

  • Name, email address, and phone number
  • Payment information (processed securely through Stripe)
  • Profile information and photos
  • Listing details, photos, and descriptions
  • Messages sent through the platform

Information Automatically Collected

  • Device information and IP address
  • Browser type and version
  • Usage data and interaction with the Platform
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Communicate with you about your account and bookings
  • Send you marketing communications (with your consent)
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Personalize your experience on the Platform

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Hosts/Guest: When you book or host, we share necessary information to facilitate the transaction
  • Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Platform, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

nxroam

privacy@nxroam.com